At Ann Walters, we take great pride in creating custom-made products tailored specifically to your preferences. Because each item is crafted just for you, we are unable to accept returns or exchanges.

We kindly ask that you double-check all details, including sizes, colors, and personalization options, before placing your order to ensure everything is exactly as you'd like it. If you have any questions or need assistance before completing your purchase, please don't hesitate to reach out to us at info@annwaltersshop.com—we're here to help!

In the rare event that an item arrives damaged or there is an issue with your order, please contact us within 7 days of receiving your item, and we’ll work with you to resolve the matter promptly.

Thank you for choosing us. We appreciate your understanding and support of our small business!